EFFECTIVE COMMUNICATION SKILLS

Unlock the power of your voice. This course teaches the core principles of the communication process, from active listening and empathy to mastering nonverbal signals and leadership messaging.

Created by

Adebola Falade

00:30:00.000000 Hours

0 Enrolled

(0 Reviews)

English

Last updated

Tue, 10-Feb-2026

Course description

What will i learn?

Grasp the Process: Understand the roles of the sender, receiver, message, channel, and feedback.
Master Key Skills: Demonstrate clarity, active listening, empathy, and professional written communication
Identify Barriers: Mitigate common obstacles like poor listening, inappropriate channels, and cultural differences.
Present with Impact: Deliver engaging presentations using stories, eye contact, and logical structures.
Lead with Authenticity: Inspire others through transparent, empathetic leadership communication that avoids corporate jargon.

Requirements

Commitment to Growth: A mindset focused on ongoing learning and refining skills over time.
Professional Presence: Ability to remain relaxed and avoid appearing overly stressed or nervous during interactions.
Active Engagement: Willingness to stop multitasking and pay close, respectful attention when others speak.
Cultural Sensitivity: Awareness of differing cultural norms and a willingness to adapt communication styles accordingly.
Technical Access: Ability to utilize digital tools and platforms to enhance communication efficiency.

Frequently asked question

While it seems natural to some, it is a skill that can be significantly enhanced through understanding key principles and consistent practice.

It is the receiver's response to a message, which allows the sender to determine if they were effective and make necessary adjustments.

Sympathy is feeling sorry for someone; empathy goes further by validating emotions without judgment or trying to immediately fix them.

Tricks to fake body language are unlikely to work unless you genuinely feel the emotion you are trying to project.

It starts with positive feedback, follows with areas for improvement, and ends with encouragement.

It allows businesses to provide multiple support options like email, chat, and social media while using CRM systems to track the customer journey.

EFFECTIVE COMMUNICATION

EFFECTIVE COMMUNICATION TEST
0:30:00

Adebola Falade

View profile

₦100000

Lectures

1

Quizzes

1

Skill level

Intermediate

Expiry period

Lifetime

Certificate

Yes

Remove from cart Add to cart Buy now