Business consulting,
Reimagined.
At StopGap, we empower organisations to tackle growth challenges and unlock their true potential. Through expert guidance and tried-and-tested strategies, we provide the roadmap to sustainable success.
About StopGap Consulting
StopGap Consulting is a leading business consulting firm dedicated to helping organizations overcome challenges and achieve their full potential.
With our expert guidance and proven strategies, we empower businesses to thrive in today's competitive landscape.
Our Services
Comprehensive solutions for your business needs
StopGap Job Centre Plus
The SJC+ aims to support people to find employment as soon as possible and to prevent long term unemployment. We will provide work coaches who will act as a single point of contact, guiding them through individualised, locally designed services.
We will provide a range of support services for a token to support job seekers. We will work hand in hand with SME's, private owned companies and other public institutions who are active employers of labour both within and outside Ibadan.
Top courses
These are the most popular courses among listen courses learners worldwide
Intermediate
BUSINESS GROWTH STRATEGIES: UNLOCKING POTENTIAL IN THE NIGERIAN MARKET
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Learn how to tackle growth challenges and unlock your business's true potential in the Nigerian context. This course provides practical strategies to help businesses thrive in a competitive and dynamic environment.
₦100000
Hours
Last updated Mon, 09-Feb-2026
Outcomes:
- This course is designed to be practical, engaging, and highly relevant to the Nigerian business landscape. By the end of the program, participants will have a clear roadmap for growth and the confidence to implement strategies that drive success.
Intermediate
BASIC CUSTOMER SERVICE COURSE
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Equip your team with the essential tools to deliver world-class service. This course covers everything from core communication skills to handling complex conflict, ensuring every customer interaction builds trust and long-term loyalty.
Free
00:00:00.000000 Hours
Last updated Wed, 04-Feb-2026
Outcomes:
- Resolve Conflicts with Confidence: Use proven de-escalation techniques to turn unhappy customers into loyal brand advocates
- Communicate Across All Channels: Deliver consistent, professional service whether via phone, email, or social media.
- Identify and Meet Needs: Use active listening to understand exactly what a customer requires, even if they can't express it clearly.
- Increase Sales and Retention: Use product knowledge to provide personalized solutions and identify upselling opportunities.
- Drive Service Improvements: Collect and analyze feedback to help the business evolve and stay competitive.
Advanced
Coaching to Improve Employee Performance: A Practical Guide for Managers and Leaders
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This course equips managers and leaders with practical coaching skills to improve employee performance, engagement, and accountability. Participants will learn how to coach individuals and teams using proven frameworks, feedback techniques, and ethical practices to build a high-performing workplace culture.
₦150000
₦180000
00:00:00.000000 Hours
Last updated Mon, 09-Feb-2026
Outcomes:
- Apply performance coaching techniques to improve employee results
- Conduct effective coaching conversations with individuals and teams
- Build personalised coaching plans aligned with business goals
- Deliver constructive feedback that drives growth and accountability
- Measure and evaluate the impact of coaching on performance
Intermediate
MASTERING EXCEPTIONAL CUSTOMER SERVICE DELIVERY
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learn how to move beyond robotic scripts and discover how to build real human connections that turn customers into loyal fans.
₦100000
00:30:00.000000 Hours
Last updated Tue, 10-Feb-2026
Outcomes:
- Human-centric service: learn to treat customers as individual people rather than just transaction numbers.
- Emotional intelligence: master the use of tone and empathy to build instant rapport and trust.
- Creative empowerment: gain the confidence to think beyond the script and uncover innovative solutions.
- Rapid resolution: develop the ability to spot and address customer frustration immediately.
- Brand devotion: create service experiences that transform customer satisfaction into long-term loyalty.
Intermediate
TEAM BUILDING AND COLLABORATION
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A practical guide to building high-performing teams, improving communication, and using technology to foster a collaborative culture that drives business success.
₦0
Hours
Last updated Tue, 10-Feb-2026
Outcomes:
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Frequently asked questions
Have something to know? Check here if you have any questions about us.
StopGap Consulting provides a wide range of business solutions, including strategic planning, problem-solving, and guidance for organisations aiming to grow and overcome challenges. They also offer HR services, training for professionals, CV review and editing, and support for job seekers through their StopGap Job Centre Plus (SJC+). Their services extend to both small businesses and large corporations across different industries.
The SJC+ is an initiative by StopGap Consulting designed to support individuals in finding employment as quickly as possible and prevent long-term unemployment. It offers work coaches who serve as single points of contact, guiding job seekers through personalised, locally designed support services. They also offer support services for a small fee, and collaborate with SMEs, private companies, and public institutions to facilitate job placement.
StopGap Consulting provides a variety of training programs designed to assist professionals in both the public and private sectors in unlocking and discovering their potential to grow and excel. These training programs include topics such as customer relationship management (CRM), business development, and preparing graduates for the corporate world. The trainings are structured to provide practical, actionable insights for professional development.
StopGap Consulting assists businesses in shifting from reactive to proactive HR by helping them understand their priorities and values and aligning their people-related practices with their overall business strategy. They create HR plans to sit alongside business plans to ensure human resources support and align with goals. They offer expertise in areas such as recruitment, staffing, and developing HR strategies.
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